You put a lot of faith into relationships with those that come into your home. For many, a home becomes an additional child, because let’s be honest – you frequently put just as much work into a home as you do into one of your offspring. You care about it just as much and often; it costs just as much money. There’s nothing wrong with this. You should be incredibly excited to have a new home, and we’re sure that you want to give it the tender loving care that it deserves. To that point, you bring in the best. You [hopefully] do your research. You look into the contractors in the area that are going to do the best job and for the best price. It can be tough, but, hopefully, it’s worthwhile. That is… if you do it right.

Unfortunately, (and never if you work with the Restumping Melbourne team) there is always the possibility that the contractor that you work with simply won’t make the cut. It may not be a good fit personality-wise. It may be a question of the work costing far more than you anticipated. It also may be a question of the work taking far longer than you thought. Regardless, you should never feel bad about cutting a contractor loose if he or she is not living up to your expectations. There are just a few things that you need to know:

• Do your homework in advance. We know, we know, we say it all of the time. But in this context, it’s extra important, because you’re letting someone into your home and honestly, being very trusting that they’ll live up to their word or their marketing. You’ll feel extra safe and comfortable if you have conversations with loved ones who can truly vouch for those that are helping you enhance your dream place-to-live.
• Get everything in paper. We live in a digital age and believe us – we’re all about saving trees. But don’t take that as an excuse to not get everything in writing. Email, form online, printed copy… it doesn’t matter. You want your contract, the timeline, all costs associated and who to call if you’re not happy with the work being done. If any contractor pushes back on this, you should know that he or she is not the right person to work with.
• Don’t feel bad about pushing back. Too many of us are shy or confused when it comes to the work being done on our houses. That’s why questions are so important. Believe us, they should expect questions about their work – the process, the materials, etc. If they get cagey about such thing, again – you’re not working with the right people and should reach out to the Restumping Melbourne team immediately.

As noted above, reach out. We have our customers’ interests at heart, and that’s why we share articles like this on our blog. If we can’t take care of the work for you, we can surely point you in the right direction.

Seems a little bit biased, doesn’t it? After all, we’ll give a sneak preview to this article and let you know that embody all of the latter-mentioned qualities. But for the team at Restumping Melbourne, it really doesn’t matter to us which company you go with. What really matters to us, is that you’re happy, your home is safe and comfortable, and you feel empowered to have the right conversations and make the best decisions for you and your family. Your home is one of the biggest investments you can possibly make, and we truly care about ensuring that it’s a place where you can make generations of memories. So, for us, that doesn’t mean promoting our services and products, it means standing up thing like this blog as a conversation piece where you can learn and feel totally confident that you’ve got the work ahead under control. In that vein, today’s post focuses on ten things that we find truly a necessity in any contractor:

1. Kindness

Odd one to start with, right? But your home is your baby (for lack of a better term) and anybody who impacts it, is sort of like a babysitter or relative. We want you to feel like you’re in the best hands possible, and that starts with kindness in every sense of the word.

2. Transparency

If there’s one thing we shake our heads at, it’s unauthenticity. There is simply no reason to not be upfront with your customers and to always be honest. It goes up above and beyond simply sharing how much things will cost and how much time we’ll spend fortifying the foundation of your home; it means that we want to be the ones to educate you on every step of the process. When we do this, you feel comfortable, and we create a far stronger bond, which ends in much better results.

3. Experience

Yes, yes, we could preach it over and over again, but that’s because it’s important! In the age of the internet, it’s easy enough to google or search for contractors in your area. Easy is not as good as important. Important is thoroughly investigating those who will be doing work on your home and asking those closest to you for their recommendations. Don’t feel badly about doing this! They’ll be more than happy to give their two cents, and everyone benefits in the long-haul.

4. Response

Not quite the same as communication, but in the same vein. You want your contractor to be at your beck and call, as you see fit. We’re not recommending that you call up every ten minutes to hear how the job is going, but they should be available, should you have any questions, comments or changes to the scope of work at hand.

5. Results

This ties into all of the above, but especially experience. You know how we mentioned that you should talk to your friends about the experience of your chosen contractor? Here are the most tangible answers. Any solid contractor will have proof and pictures on their Website to prove just how proud and passionate they are about their work.